1. What payment methods do you accept? |
We accept Visa, MasterCard, American Express, PayPal, and other secure payment options available at checkout. |
2. How long will my order take to arrive? |
Orders are typically processed within 1–3 business days. Shipping time depends on your location, usually 7–15 business days. |
3. Do you ship internationally? |
Apologise! We can't offer worldwide shipping. because due to sum issues like immature customers and the delivery boy is now other country and the returns take time. |
4. How can I track my order? |
Once your order is shipped, you’ll receive a tracking link via whatsapp to monitor its journey. |
5. Can I change or cancel my order? |
You can request changes or cancellations within 24-36 hours of placing your order by contacting us. |
6. What is your return/refund policy? |
We offer returns or exchanges within 14 days of delivery. Items must be unused and in original packaging. Contact us to start a return. |
7. My item arrived damaged. What should I do? |
We're sorry! Please contact us within 48 hours of delivery with photos, and we’ll help resolve the issue quickly. |
8. How can I contact customer support? |
You can reach us via our Contact Us page or email us directly at [nolra.stores@gmail.com]. We usually respond within 24 hours. |