FAQs – Frequently Asked Questions

Question Answer
1. What payment methods do you accept? We accept Visa, MasterCard, American Express, PayPal, and other secure payment options available at checkout.
2. How long will my order take to arrive? Orders are typically processed within 1–3 business days. Shipping time depends on your location, usually 7–15 business days.
3. Do you ship internationally? Apologise! We can't offer worldwide shipping. because due to sum issues like immature customers and the delivery boy is now other country and the returns take time.
4. How can I track my order? Once your order is shipped, you’ll receive a tracking link via whatsapp to monitor its journey.
5. Can I change or cancel my order? You can request changes or cancellations within 24-36 hours of placing your order by contacting us.
6. What is your return/refund policy? We offer returns or exchanges within 14 days of delivery. Items must be unused and in original packaging. Contact us to start a return.
7. My item arrived damaged. What should I do? We're sorry! Please contact us within 48 hours of delivery with photos, and we’ll help resolve the issue quickly.
8. How can I contact customer support? You can reach us via our Contact Us page or email us directly at [nolra.stores@gmail.com]. We usually respond within 24 hours.